Shipping policy
Shipping Policy
Thank you for shopping with Chicouter. We aim to make delivery straightforward and convenient for customers around the world.
Free Worldwide Shipping
We provide free shipping to destinations worldwide for eligible orders placed through chicouter.shop.
There is no standard shipping fee charged to customers for eligible orders.
Estimated Delivery Time
Our estimated delivery timeframe is:
7–10 days
The delivery period is an estimate and may vary depending on destination, carrier operations, customs processing, public holidays, severe weather, or other circumstances outside our reasonable control.
Order Processing
After an order is successfully placed, it will be prepared for shipment. Customers should ensure that all shipping details are accurate before submitting an order.
Once shipping information becomes available, tracking details may be provided electronically where supported by the carrier.
Order Tracking
When tracking information is available, customers may use it to follow the progress of their shipment.
Please note that tracking systems may require some time to update after a shipment is first processed by the carrier.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate delivery address.
If you notice an error in your shipping details, contact us at support@chicouter.shop as soon as possible.
We cannot guarantee that an address can be changed once an order has entered the shipping process.
International Orders
International shipments may be subject to customs procedures and local import regulations.
Delivery schedules may occasionally be affected by customs clearance or local carrier operations.
Customers are responsible for complying with applicable laws and import requirements in their destination country.
Delayed Orders
Although most orders are expected to arrive within the estimated delivery timeframe, occasional delays may occur.
If your order appears significantly delayed, contact us with your order number so our team can assist you with available tracking information.
Lost or Damaged Packages
If your package appears to have been lost during transit or arrives damaged, please contact support@chicouter.shop with your order details.
For damaged shipments, photographs of the package and product may be requested so we can evaluate the issue.
Shipping Support
For shipping questions, please contact:
Chicouter
Email: support@chicouter.shop
Phone: (514) 555-0156
Address: 48 Parkhurst Blvd, East York, ON M4G 2C9, Canada