Terms of service

Terms of Service

Last updated: July 27, 2026

These Terms of Service govern your access to and use of chicouter.shop, including all information, features, products, services, and transactions available through the website.

Throughout these Terms, “ChicOuter,” “we,” “us,” and “our” refer to ChicOuter. “You” and “your” refer to the visitor, customer, purchaser, or user of our website.

By visiting our website or purchasing from us, you agree to these Terms of Service and all policies referenced within them.

1. Acceptance of Terms

By accessing chicouter.shop, you confirm that:

  • You have read and understood these Terms.
  • You agree to comply with these Terms.
  • You are legally capable of entering into a binding agreement.
  • The information you provide is truthful, complete, and accurate.

If you do not agree to these Terms, you should not use our website or purchase our products.

2. Eligibility

You must be the age of majority in your jurisdiction or have permission from a parent or legal guardian to use our website.

You may not use our website or products for unlawful, fraudulent, abusive, or unauthorized purposes.

3. Online Store Terms

You agree not to:

  • Use our products or website in violation of applicable law
  • Transmit malware, viruses, harmful code, or disruptive software
  • Attempt to access restricted systems or customer accounts
  • Interfere with the security or operation of the website
  • Use automated systems to scrape, copy, or misuse website content
  • Submit false payment, shipping, identity, or contact information
  • Resell products in a misleading or unauthorized manner

We reserve the right to refuse service, cancel orders, or restrict access when we reasonably believe these Terms have been violated.

4. Product Information

We make reasonable efforts to present product descriptions, images, measurements, colors, materials, and other details accurately.

However:

  • Colors may appear differently depending on your screen settings.
  • Measurements may vary slightly because of manufacturing methods.
  • Product packaging or minor design details may change.
  • Fit may differ depending on body shape, size selection, and personal preference.

Product photographs are intended to provide a reasonable representation but may not always display every detail exactly.

5. Prices and Availability

Prices are displayed in the currency selected or shown at checkout.

We reserve the right to:

  • Change prices without prior notice
  • Correct typographical or pricing errors
  • Limit product quantities
  • Discontinue products
  • Cancel orders affected by obvious errors
  • Restrict sales by customer, region, or jurisdiction where reasonably necessary

Submitting an order does not guarantee acceptance. An order is accepted only after payment is successfully authorized and the order is confirmed for processing.

6. Billing and Account Information

You agree to provide accurate and current:

  • Billing information
  • Shipping information
  • Email address
  • Telephone number
  • Payment details

You are responsible for updating your information when necessary.

We may cancel or place an order on hold when payment information cannot be verified, when fraud is suspected, or when required information is incomplete.

7. Payments

Payments are processed through the payment methods made available at checkout.

By submitting payment, you confirm that:

  • You are authorized to use the payment method.
  • The payment information is accurate.
  • You authorize the applicable charge.
  • You will not initiate an improper or fraudulent chargeback.

Payment services may be provided by independent third-party processors. Their separate terms and privacy practices may also apply.

8. Shipping and Delivery

ChicOuter offers free worldwide shipping.

Estimated delivery is generally 7–10 days. Delivery estimates are not guarantees and may be affected by:

  • Customs inspections
  • Local postal delays
  • Weather conditions
  • Public holidays
  • Transportation disruptions
  • Remote delivery locations
  • Incorrect customer information
  • Events outside our reasonable control

Customers are responsible for supplying a complete and accurate delivery address.

Additional details are available in our Shipping Policy.

9. Customs and Import Charges

International orders may be subject to customs duties, import taxes, processing charges, or local fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product price and may remain the responsibility of the recipient.

ChicOuter does not control customs authorities or the fees they may impose.

10. Returns and Refunds

Eligible orders may be returned within 30 days under our Return & Refund Policy.

Returned items must meet the applicable eligibility requirements. Refunds are issued to the original payment method after the return has been reviewed and approved.

11. Intellectual Property

All website content, including text, graphics, logos, icons, layouts, product descriptions, photographs, videos, and branding, is owned by or licensed to ChicOuter unless otherwise stated.

You may not copy, reproduce, modify, republish, distribute, sell, or commercially exploit our content without written authorization.

Limited personal and non-commercial use of the website is permitted.

12. Reviews and User Content

When you submit a review, photograph, comment, suggestion, or other content, you confirm that:

  • You own or have permission to submit the content.
  • The content is truthful and lawful.
  • The content does not violate another person’s rights.
  • The content is not abusive, defamatory, fraudulent, or misleading.

You grant ChicOuter a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, display, and distribute submitted content for store operation, customer service, and promotional purposes.

We may remove content that violates these Terms.

13. Third-Party Services and Links

Our website may contain tools, payment services, integrations, or links provided by third parties.

We are not responsible for the availability, accuracy, security, content, products, or policies of third-party websites or services.

Your use of third-party services may be governed by separate terms.

14. Prohibited Conduct

You may not use the website to:

  • Commit fraud or impersonate another person
  • Violate intellectual property rights
  • Harass or harm others
  • Collect personal data without authorization
  • Distribute spam or malicious content
  • Circumvent security systems
  • Manipulate reviews or transactions
  • Place orders using unauthorized payment information
  • Engage in conduct that disrupts website operations

15. Disclaimer of Warranties

To the maximum extent permitted by law, the website and its content are provided on an “as available” basis.

We do not guarantee that:

  • Website access will always be uninterrupted
  • All information will be free from minor errors
  • Every product will always remain available
  • Delivery will occur on an exact date
  • The website will be free from every technical issue

This disclaimer does not exclude warranties or consumer rights that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by law, ChicOuter will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Where liability cannot be excluded, our liability will be limited to the amount paid for the affected product or service, unless applicable law requires otherwise.

17. Indemnification

You agree to indemnify and hold harmless ChicOuter and its service providers from claims, liabilities, losses, or expenses arising from:

  • Your violation of these Terms
  • Your misuse of the website
  • Your infringement of another person’s rights
  • Fraudulent or unlawful activity connected to your account

18. Termination

We may suspend or terminate access to the website when a user violates these Terms or engages in conduct that threatens our customers, systems, business, or legal rights.

Obligations arising before termination remain enforceable.

19. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.

The invalid provision will be interpreted or modified only to the extent necessary to make it enforceable.

20. Governing Law

These Terms are governed by the applicable laws of Ontario and the federal laws of Canada, without limiting any mandatory consumer rights that may apply in the customer’s country or region.

21. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our services, business practices, or legal obligations.

The updated version will be posted on this page with a revised “Last updated” date.

Continued use of the website after an update constitutes acceptance of the revised Terms where permitted by law.

22. Contact Information

Questions about these Terms may be sent to:

ChicOuter
48 Parkhurst Blvd
East York, Ontario M4G 2C9
Canada

Email: support@chicouter.shop
Phone: (514) 555-0156
Website: chicouter.shop