Terms of service

Terms of Service

Welcome to Chicouter. These Terms of Service govern your use of chicouter.shop and purchases made through our online store.

By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service and any policies referenced herein.

1. Online Store Terms

By using this website, you represent that you have the legal capacity to enter into transactions through our store under the laws applicable to you.

You may not use our products, website, or services for unlawful or unauthorized purposes.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colors, dimensions, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on screen settings, lighting, manufacturing variations, and other factors.

We may update product information when necessary without prior notice.

3. Prices

Product prices are displayed on the website and may be changed from time to time.

Any applicable taxes, discounts, or other charges will be displayed during checkout where required.

4. Orders

Submitting an order does not necessarily guarantee acceptance.

We reserve the right, where reasonably necessary, to cancel or limit an order due to circumstances including product availability, inaccurate information, suspected fraud, pricing errors, or other legitimate operational reasons.

If payment has already been collected for an order that we subsequently cancel, the applicable amount will be refunded.

5. Payment

Customers must provide current, complete, and accurate billing and payment information when placing an order.

Payments are processed through the payment methods made available during checkout.

6. Shipping

Chicouter offers free worldwide shipping.

Our estimated delivery timeframe is 7–10 days. Delivery estimates may vary due to destination, carrier operations, customs procedures, weather conditions, holidays, or circumstances beyond our reasonable control.

Additional details are available in our Shipping Policy.

7. Returns and Refunds

Eligible purchases may be returned within 30 days of receipt under our Return & Refund Policy.

Please review that policy before requesting a return.

8. Intellectual Property

Unless otherwise stated, website content owned by Chicouter, including original text, branding, graphics, layout, and other proprietary materials, may not be reproduced, distributed, modified, or commercially exploited without appropriate authorization.

Third-party trademarks and materials remain the property of their respective owners.

9. Prohibited Uses

You may not use the website to engage in fraudulent or unlawful activity, distribute malicious code, interfere with website security, attempt unauthorized access, or violate the rights of Chicouter or any third party.

10. Third-Party Services

Certain website functions may rely on third-party service providers, including payment processors, shipping providers, and technology platforms.

Use of these services may also be subject to the relevant provider's terms and policies.

11. Disclaimer

We strive to maintain accurate and reliable website information. However, to the extent permitted by applicable law, we do not guarantee that access to the website will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Chicouter will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products where such liability may legally be limited.

13. Changes to These Terms

We may revise these Terms of Service when necessary to reflect changes to our operations, services, or legal obligations.

The latest version published on our website will apply from its stated effective date.

14. Contact

Questions about these Terms may be sent to:

Email: support@chicouter.shop
Phone: (514) 555-0156
Address: 48 Parkhurst Blvd, East York, ON M4G 2C9, Canada